01The service and these terms
CloudBrowser is operated by Hustle Got Real S.L., tax identification number ESB16589004, at C/Celler 24 Esc DR 2 B, 07141 Marratxí, Illes Balears, Spain.
CloudBrowser provides hosted browsers and tools for browser automation through its dashboard, APIs and integrations. These terms apply when you use those services. You must have authority to enter into an agreement and, if acting for an organization, to bind that organization.
Questions about the service or these terms can be sent to contact@cloudbrowser.ai. Our Privacy policy explains how information is handled. A separately agreed written contract applies where it expressly varies these terms.
02Your account and connected tools
Provide accurate account information and protect your password, API tokens, browser endpoints and remote-desktop credentials. You are responsible for the users and tools you authorize and for activity you direct through your account. Tell us promptly if you suspect compromised access.
Connecting an assistant or automation client lets it perform the operations covered by its credentials or approved permissions. Review the consent screen and the client’s own policies. Browser-control permission can open and control browsers, read results and saved sessions, and close or remove sessions.
Revoke OAuth connections in Connected assistants. Disconnecting a client does not cancel your subscription, close running browsers or delete saved sessions. Manage those separately in your account or through the relevant API.
03Plans, usage and cancellation
The plan, price, currency, billing interval, allowances and any trial offered are shown when you subscribe. Read the checkout details before confirming: an annual plan is billed at its displayed annual total, even when the page also shows a monthly equivalent. Trial eligibility and conversion to a paid subscription follow the offer displayed in checkout.
Subscriptions renew according to the billing schedule shown in your account or checkout until cancelled. Use the account’s billing/customer portal to manage your subscription, or contact us for help before renewal. The portal shows the effective cancellation date.
Browser and proxy use consumes the allowance or incurs the charges described by your plan. An open browser may continue to consume usage until it closes, including after a client disconnects. You are responsible for supervising automated activity, respecting limits and closing browsers you no longer need. A free or open-source connector does not make hosted browser usage free.
Contact us about billing errors or refund requests. Any applicable refund or withdrawal right under mandatory law remains available; these terms do not replace it with a blanket no-refund rule. Paid subscription cancellation and withdrawal rights are separate matters.
04Authorized and lawful use
Use CloudBrowser only for workloads you are authorized to perform. You remain responsible for complying with applicable law, privacy and intellectual-property rights, and the terms or access conditions of the websites and services you use.
- Do not use the service for credential theft, phishing, malware, fraud, harassment or unlawful collection or disclosure of information.
- Do not access accounts or systems without permission, interfere with other users, or attack, overload or disrupt CloudBrowser or third-party services.
- Do not evade CloudBrowser account, payment, rate or usage limits or misrepresent your identity or authorization.
- Do not submit information you have no right to process. Arrange any necessary consents and data-processing terms before handling personal information for others.
Browser automation, proxy or compatibility features do not grant permission to access a website or guarantee access to it. You must assess whether your intended task is allowed.
05Your content and third-party services
You retain your rights in information you provide. You authorize CloudBrowser to process that information as needed to carry out your requests and operate the service. These terms do not grant you rights to content owned by websites or other people.
Third-party sites, payment services, AI providers and connected clients have their own terms. Browser results and AI-generated outputs can be incomplete or inaccurate; check them before relying on them. Review automated actions before allowing them to submit forms, send communications, make purchases or change external data.
If you enable session saving, browser cookies and local storage may persist for reuse. Remove saved sessions when no longer needed and retain your own copies of important outputs. CloudBrowser is not a backup or records-retention service.
06Availability and service changes
Availability and results depend on capacity, network conditions, maintenance and third-party websites. We do not promise uninterrupted operation, access to every site, a particular extraction result or that an automation will succeed. Any separately agreed service-level commitment is governed by that agreement.
We may update the service and its integrations. Changes to a paid offer are subject to the terms disclosed for that offer and applicable law. Material changes to these terms will be identified by an updated date and communicated where required; changes do not remove rights already accrued.
07Suspension and account closure
We may restrict or suspend access where reasonably necessary to address non-payment, a breach of these terms, unlawful activity, a security risk or a legal requirement. Contact us if you believe a restriction is mistaken.
You can stop using the service and request account closure by contacting us. Cancel subscriptions and close running browsers separately so that ending client access is not mistaken for stopping service usage. Outstanding payment obligations and provisions intended to survive closure continue to apply.
08Responsibility and legal rights
Each party remains responsible under applicable law for its obligations and conduct. Nothing in these terms excludes liability that cannot lawfully be excluded, or limits mandatory consumer rights, data-protection rights or remedies for a service that does not conform to its contract.
If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. Contact contact@cloudbrowser.ai with a complaint or dispute so we can address it. These terms do not require you to waive a right to bring a claim before a court or authority available under applicable law.